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Our Committment

Our Team Commitment To You

As our Customer, (and friend) you are the most important part of our business and we want you to know you have the right to expect the following performance standards from us:

1. You will always receive friendly, courteous service.

2. We will honour our commitments to you absolutely. ie: What we say will be done… will be done!

3. Our service will always be designed around this purpose… to help you get what you want.

4. If at anytime you have a problem with any of our products or services, please call us and we will rectify the situation to your total satisfaction… promptly.

5. We will be honest, truthful and ‘up-front’ with you at all times.

6. We will communicate with you frequently and openly as we build a win-win, and life time relationship with you.

7. Any written communication received from you will be acknowledged and responded to on the same or next business day.

8. We undertake to return any phone call/message with a sense of urgency. ie: expediently.

9. Your feedback as to our performance is essential in our on-going efforts to innovate and improve, and we will from
time to time, ask you to complete a performance standard critique on us.

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Testimonials
  • Thanks Garry for your guidance on selecting the right products for our employees requirements and needs. We really appreciated trialling the chairs prior to purchase. We will definetly be in contact for any future furniture requirements Suzanne Caldwell